Shipping Policy
US SHIPPING
Shipping Overview: We are committed to ensuring a smooth and efficient shipping experience for our customers. This policy outlines important information regarding shipping methods, processing times, shipping rates, and international orders.
Processing Time: Orders are typically processed within 1-2 business days after they are placed. Please allow for additional processing time during peak seasons or holidays.
Shipping is FREE for all orders over $100 in the US, excluding Hawaii and Alaska.
Shipping Methods: We offer a variety of shipping options to cater to your needs:
- Economy (3-8 days): Estimated delivery within 3-8 business days.
- Standard (2-5 days): Estimated delivery within 2-5 business days.
- US 2 day: Estimated delivery within 2 business days.
4. Shipping Rates:
- Economy (3-8 days): $12
- Standard (2-5 days): $15
- US 2 day: $30
- Our customers get fast, free shipping on all orders over $100.
- Alaska and Hawaii: $35
5. Free Shipping: We offer free standard shipping on orders that meet a specified minimum purchase amount. This offer is only valid for orders within the contiguous United States, excluding Hawaii and Alaska.
6. Order Tracking: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment on our website or through the respective carrier's tracking system.
7. International Shipping: We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and import fees levied by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost.
8. Address Accuracy: It is vital to provide accurate shipping information, including your complete shipping address and contact details. We will not be held responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Any additional shipping charges incurred due to incorrect address information will be the responsibility of the customer.
9. Shipping Delays: While we make every effort to meet estimated delivery times, occasional shipping delays may occur due to factors beyond our control, such as weather conditions, carrier delays, or unforeseen circumstances. We appreciate your understanding in such situations.
10. Order Modifications: Once an order has been placed, modifications (including changes to shipping method, address, or items in the order) may not be possible. Please review your order carefully before finalizing.
If you have any further questions or concerns about our shipping policy, please do not hesitate to contact our customer support team. Your satisfaction is our priority, and we are here to assist you every step of the way.